Standard Service Agreement
(YOU MUST AGREE TO THESE TERMS IN ORDER TO GAIN ACCESS TO OUR SERVICES)
BY ACCESSING AND/OR USING OUR SITE AND OUR SERVICES AND/OR COMMUNICATING WITH US, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE, INCLUDING OUR PRIVACY POLICY. IT IS THE RESPONSIBILITY OF YOU, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER TO ABIDE BY THE TERMS AND CONDITIONS THAT APPLY BY PROCEEDING TO ACCESS THIS SITE AND/OR OUR SERVICES, WHICH CONSTITUTES ACKNOWLEDGEMENT AND ACCEPTANCE OF SAID TERMS.
II. ACCEPTANCE OF TERMS
BY PROCEEDING, YOU ASSUME THAT WE HAVE THE NECESSARY QUALIFICATIONS, EXPERIENCE, AND ABILITIES TO PROVIDE SERVICES TO YOU. WE AGREE TO PROVIDING SUCH SERVICES TO THE YOU ON THE TERMS AND CONDITIONS SET OUT IN THIS STANDARD SERVICE AGREEMENT. INITIALLY CONNECTING WITH US VIA PHONE, TEXT, EMAIL, WEBSITE, AND/OR IN-PERSON AND PROCEEDING WITH ANY SUCH FURTHER ACTION CONSTITUTES ACKNOWLEDGEMENT AND ACCEPTANCE OF ALL TERMS AND COMPENSATION, AS DETAILED IN THIS STANDARD SERVICE AGREEMENT.
III. SERVICES PROVIDED
SERVICES BEGIN UPON CONNECTING WITH US ON THIS WEBSITE, OVER THE PHONE, BY EMAIL, IN PERSON, ETC AND INCLUDE ANY INFORMATION DISCUSSED THEREIN. SERVICES ALSO INCLUDE ANY OTHER TASKS WHICH THE PARTIES MAY AGREE ON. A STANDARD SERVICE CALL LASTS NO LONGER THAN AN HOUR COMBINED FROM INITIAL CONTACT TO EITHER RESOLUTION OR EXTENDED SERVICE BEYOND THAT. SERVICE IS GENERALLY PROVIDED IN ONE-HOUR BLOCK PERIODS RANGING FROM ONE TO FOUR HOURS, BUT COMPLETION MAY BE ACHIEVED PRIOR TO CONCLUSION OF A BLOCK PERIOD. ANY DIAGNOSIS, ASSESSMENT, OR PROPOSAL CONSTITUTES A SERVICE PROVIDED BY US TO YOU. FURTHER, SERVICES PROVIDED, WHICH MAY ALSO INCLUDE PRODUCTS SOLD, REPAIRS, FURTHER AGREEMENTS, CONTRACTS, AND MONTHLY SERVICE SUBSCRIPTIONS ARE AVAILABLE FOR REVIEW AND REFERENCED TO VIA INVOICES, SALES ORDERS, AND RECEIPTS. IT IS THE RESPONSIBILITY OF THOSE WHO CONNECT WITH US TO MAINTAIN RECORDS. STANDARD SERVICE CALLS MAY BE LIMITED TO DIAGNOSIS AND ASSESSMENT AT OUR DISCRETION.
IV. COMPENSATION
EXCEPT OTHERWISE PROVIDED BEYOND THIS STANDARD SERVICE AGREEMENT ALL MONETARY AMOUNTS ARE IN USD (UNITED STATES DOLLAR). PAYMENT IS DUE IMMEDIATELY UPON COMPLETION OF ANY SERVICE REGARDLESS OF BLOCK PERIOD(S) AS COMPENSATION WILL BE PAYABLE UPON COMPLETION OF THE SERVICES. EXCEPT OTHERWISE PROVIDED BEYOND THIS STANDARD SERVICE AGREEMENT ALL MONETARY AMOUNTS PROVIDED TO US ARE NOT REFUNDABLE. PERTINENT COMPENSATION INFORMATION IS AVAILABLE FOR REVIEW AND REFERENCED TO VIA SALES ORDERS, SERVICE ORDERS, INVOICES, RECEIPTS, MONTHLY SERVICE AGREEMENTS, ETC. ANY PROPERTY IN OUR CARE FOR SERVICE WILL BE RETURNED ONCE COMPENSATION IS RECEIVED AND ANY FEES FROM RETURNED/DECLINED DEBIT/CREDIT/CHECK TRANSACTIONS PROVIDED AS COMPENSATION FOR SERVICES MUST BE REIMBURSED TO US. STANDARD SERVICE CALLS ARE GENERALLY $20 AND ARE DUE IMMEDIATELY UPON REQUEST WITHOUT EXCEPTION AFTER CONNECTING WITH US. ADDITIONAL FEES MAY APPLY, WHICH INCLUDE ANY EXTENDED SERVICES AND MERCHANT PROCESSING FEES.
V. CONFIDENTIALITY
WITHIN OR AFTER THE SERVICES PERIOD, YOU SHALL AT NO TIME DIVULGE, RELEASE, OR REMOVE FOR YOUR USE OR THAT OF ANY OTHER INDIVIDUAL OR COMPANY, ANY DOCUMENTATION, INFORMATION, OR KNOWLEDGE PERTAINING TO THE OPERATION OR BUSINESS OF OUR COMPANY AND IT'S SERVICES OR THAT OF ANY OF ITS SUBSIDIARIES OR AFFILIATES, OBTAINED OR MADE AVAILABLE DURING THE COURSE OF CONNECTING WITH US. CONFIDENTIAL INFORMATION SHALL INCLUDE, BUT IS NOT LIMITED TO, ALL NON-PUBLIC INFORMATION, WRITTEN OR ORAL, WHETHER DISCLOSED DIRECTLY OR INDIRECTLY, THROUGH ANY MEANS OF COMMUNICATION OR OBSERVATION BY THE SERVICE RECIPIENT OR ANY OF ITS AFFILIATES OR REPRESENTATIVES TO OR FOR THE BENEFIT OF THE SERVICE PROVIDER.
VI. RELEASE AND WAIVER
IN THE EVENT YOU HAVE A DISPUTE, YOU AGREE TO RELEASE/INDEMNIFY (HOLD US HARMLESS I.E. BLAMELESS OR NOT LIABLE FOR ANY CLAIM OR DEMAND) AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARENT SUBSIDIARIES, AFFILIATES, CO-BRANDERS, PARTNERS AND ANY OTHER THIRD PARTIES) FROM CLAIMS, DEMANDS AND DAMAGES, LOSS, EXPENSE (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED OR UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED TO SUCH DISPUTE INCLUDING ANY LEGAL OR ATTORNEY FEES THAT MAY BE RELATED, REGARDLESS IF ARISING FROM ANY NEGLIGENCE, ERRORS AND OMISSIONS, RECKLESSNESS OR ANY WILLFUL MISCONDUCT.
VII. MODIFICATIONS
WE SHALL RESERVE THE RIGHT AT ANY TIME WE MAY DEEM FIT, TO MODIFY, ALTER AND OR DISCONTINUE, WHETHER TEMPORARILY OR PERMANENTLY, OUR SERVICE, OR ANY PART THEREOF, WITH OR WITHOUT PRIOR NOTICE. IN ADDITION, WE SHALL NOT BE HELD LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY SUCH ALTERATION, MODIFICATION, SUSPENSION AND/OR DISCONTINUANCE OF OUR SERVICES, OR ANY PART THEREOF. ANY AMENDMENT OR MODIFICATION OF THIS AGREEMENT OR ADDITIONAL OBLIGATION ASSUMED BY EITHER PARTY IN CONNECTION WITH THIS AGREEMENT WILL ONLY BE BINDING IF EVIDENCED IN WRITING SIGNED BY EACH PARTY OR AN AUTHORIZED REPRESENTATIVE OF EACH PARTY. COMPENSATION FOR ANY SERVICE RELATED MATTER IS STILL MANDATORY WITHOUT REFUND, NO EXCEPTIONS.
A signature is required, along with your name, email, and phone number. SIGN BELOW.
